SPF stands for Sender Policy Framework. It works behind the scenes to tell receiving email services which mail servers are authorised to send email for your domain. This helps prevent someone else pretending to send email from your address. You don't need to configure it yourself.

We use established email security technologies to help protect your mailbox and messages. Email is encrypted in transit using TLS where supported, and our email service is hosted on dedicated email infrastructure in UK data centres. We also use spam, malware and security filtering to help protect customers and the wider email platform.

Yes. Your Perfect Email mailbox is an ad-free email service. You won't have advertising placed around your private inbox simply because you're using our email service.

FAQs Archive - Page 3 of 4 - Find your perfect email address

Q: I'm not technical. Is this going to be complicated?

Not at all. We've designed The Perfect Email to make personalised email simple. With our app, there's no need to understand IMAP, SMTP, DNS, ports or mail servers. Email address + password = your inbox. We take care of the complicated bits behind the scenes.

Q: What happens if I get a new phone?

Simply install The Perfect Email app on your new device and sign in using your email address and password. Your actual mailbox is stored securely on our email infrastructure rather than being permanently tied to your old phone.

Q: Can I access my email while I'm away from home?

Of course. As long as you have an internet connection, you can access your email through The Perfect Email app, webmail or another connected email application. Your mailbox isn't tied to your home or one particular device.